/* Kod2Kids embeddable chat widget (WordPress plugin) */
.k2k-chat-root {
  --k2k-launcher-z: 99998;
  --k2k-panel-z: 99999;
  --k2k-primary: #0d9488;
  --k2k-primary-dark: #0f766e;
  --k2k-primary-light: #ccfbf1;
  --k2k-accent: #f59e0b;
  --k2k-accent-hover: #d97706;
  --k2k-bg: #f0fdf9;
  --k2k-surface: #ffffff;
  --k2k-text: #1a3a37;
  --k2k-muted: #64878a;
  --k2k-border: #d1fae5;
  --k2k-shadow: 0 8px 32px rgba(13, 148, 136, 0.18), 0 2px 8px rgba(0,0,0,0.06);
  --k2k-radius: 1.1rem;
  font-family: 'Inter', system-ui, -apple-system, "Segoe UI", Roboto, Ubuntu, sans-serif;
  font-size: 14.5px;
  line-height: 1.5;
  box-sizing: border-box;
}
.k2k-chat-root *, .k2k-chat-root *::before, .k2k-chat-root *::after { box-sizing: inherit; }

/* ── Launcher ── */
.k2k-chat-launcher {
  position: fixed;
  z-index: var(--k2k-launcher-z);
  bottom: 1.25rem;
  right: 1.25rem;
  width: 3.6rem;
  height: 3.6rem;
  border-radius: 50%;
  border: none;
  cursor: pointer;
  background: linear-gradient(145deg, var(--k2k-primary), var(--k2k-primary-dark));
  color: #fff;
  box-shadow: 0 6px 24px rgba(13, 148, 136, 0.35);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.25s cubic-bezier(.4,0,.2,1), box-shadow 0.25s ease;
}
.k2k-chat-launcher:hover {
  transform: scale(1.08);
  box-shadow: 0 8px 30px rgba(13, 148, 136, 0.45);
}
.k2k-chat-launcher:active { transform: scale(0.96); }
.k2k-chat-launcher:focus-visible {
  outline: 3px solid var(--k2k-accent);
  outline-offset: 3px;
}
.k2k-chat-launcher svg { width: 1.55rem; height: 1.55rem; transition: transform 0.3s ease, opacity 0.3s ease; }
.k2k-chat-launcher .k2k-icon-close { position: absolute; opacity: 0; transform: rotate(-90deg) scale(0.5); transition: transform 0.3s ease, opacity 0.3s ease; }
.k2k-chat-launcher .k2k-icon-chat { opacity: 1; transform: rotate(0) scale(1); }
.k2k-chat-launcher.k2k-launcher-active .k2k-icon-chat { opacity: 0; transform: rotate(90deg) scale(0.5); }
.k2k-chat-launcher.k2k-launcher-active .k2k-icon-close { opacity: 1; transform: rotate(0) scale(1); }

/* Unread badge */
.k2k-badge {
  position: absolute;
  top: -5px;
  right: -5px;
  min-width: 1.2rem;
  height: 1.2rem;
  border-radius: 999px;
  background: #ef4444;
  color: #fff;
  font-size: 0.62rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0 0.3rem;
  border: 2.5px solid #fff;
  animation: k2k-badge-pop 0.35s cubic-bezier(.4,0,.2,1);
}
@keyframes k2k-badge-pop {
  0% { transform: scale(0); }
  60% { transform: scale(1.25); }
  100% { transform: scale(1); }
}

/* Launcher attention pulse */
@keyframes k2k-pulse {
  0% { box-shadow: 0 0 0 0 rgba(13, 148, 136, 0.5); }
  70% { box-shadow: 0 0 0 16px rgba(13, 148, 136, 0); }
  100% { box-shadow: 0 0 0 0 rgba(13, 148, 136, 0); }
}
.k2k-chat-launcher.k2k-pulse { animation: k2k-pulse 2s ease 2; }

/* ── Panel ── */
.k2k-chat-panel {
  position: fixed;
  z-index: var(--k2k-panel-z);
  bottom: 5.5rem;
  right: 1.25rem;
  width: min(100vw - 2rem, 420px);
  max-height: min(600px, calc(100vh - 7rem));
  background: var(--k2k-surface);
  border-radius: var(--k2k-radius);
  box-shadow: var(--k2k-shadow);
  border: 1px solid var(--k2k-border);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  visibility: hidden;
  transform: translateY(16px) scale(0.95);
  transition: opacity 0.28s cubic-bezier(.4,0,.2,1), transform 0.28s cubic-bezier(.4,0,.2,1), visibility 0.28s;
}
.k2k-chat-panel.k2k-open {
  opacity: 1;
  visibility: visible;
  transform: translateY(0) scale(1);
}

/* ── Header ── */
.k2k-chat-header {
  background: linear-gradient(135deg, var(--k2k-primary) 0%, var(--k2k-primary-dark) 100%);
  color: #fff;
  padding: 0.85rem 0.9rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  position: relative;
}
.k2k-chat-header::after {
  content: '';
  position: absolute;
  bottom: 0;
  left: 0;
  right: 0;
  height: 3px;
  background: linear-gradient(90deg, var(--k2k-accent), transparent 70%);
}
.k2k-chat-header-left {
  display: flex;
  align-items: center;
  gap: 0.55rem;
  min-width: 0;
  flex: 1;
}
.k2k-chat-header-avatar {
  width: 2.3rem;
  height: 2.3rem;
  border-radius: 50%;
  background: rgba(255,255,255,0.18);
  backdrop-filter: blur(4px);
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 0.78rem;
  flex-shrink: 0;
  position: relative;
  border: 2px solid rgba(255,255,255,0.25);
}
.k2k-online-dot {
  position: absolute;
  bottom: -1px;
  right: -1px;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: #22c55e;
  border: 2px solid var(--k2k-primary-dark);
}
.k2k-chat-header-text {
  min-width: 0;
}
.k2k-chat-header-text h2 {
  margin: 0;
  font-size: 0.92rem;
  font-weight: 700;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.k2k-chat-header-text p {
  margin: 0.1rem 0 0;
  font-size: 0.68rem;
  opacity: 0.85;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.k2k-chat-header-actions {
  display: flex;
  gap: 0.3rem;
  flex-shrink: 0;
}
.k2k-chat-close,
.k2k-chat-export {
  background: rgba(255,255,255,0.12);
  border: none;
  color: #fff;
  width: 1.85rem;
  height: 1.85rem;
  border-radius: 0.45rem;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.15s ease;
}
.k2k-chat-close:hover,
.k2k-chat-export:hover {
  background: rgba(255,255,255,0.25);
}

/* ── Messages area ── */
.k2k-chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 1rem 0.9rem 0.75rem;
  background: var(--k2k-bg);
  min-height: 200px;
  position: relative;
  scroll-behavior: smooth;
}
/* Custom scrollbar */
.k2k-chat-messages::-webkit-scrollbar { width: 5px; }
.k2k-chat-messages::-webkit-scrollbar-track { background: transparent; }
.k2k-chat-messages::-webkit-scrollbar-thumb { background: var(--k2k-border); border-radius: 999px; }
.k2k-chat-messages::-webkit-scrollbar-thumb:hover { background: var(--k2k-muted); }

/* ── Message rows ── */
.k2k-msg-row {
  display: flex;
  align-items: flex-end;
  gap: 0.45rem;
  margin-bottom: 0.4rem;
}
.k2k-msg-row + .k2k-msg-row-user { margin-top: 0.1rem; }
.k2k-msg-row-user {
  justify-content: flex-end;
}
.k2k-msg-row-bot {
  justify-content: flex-start;
}
.k2k-msg-avatar {
  width: 1.65rem;
  height: 1.65rem;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--k2k-primary), var(--k2k-primary-dark));
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  margin-bottom: 0.15rem;
  box-shadow: 0 2px 6px rgba(13,148,136,0.25);
}

/* Message entrance animation */
@keyframes k2k-msg-in {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: translateY(0); }
}
.k2k-msg {
  max-width: 82%;
  padding: 0.65rem 0.9rem;
  border-radius: 1.1rem;
  word-break: break-word;
  overflow-wrap: break-word;
  animation: k2k-msg-in 0.22s cubic-bezier(.4,0,.2,1);
  font-size: 0.875rem;
  line-height: 1.55;
  position: relative;
}
.k2k-msg-bot {
  background: var(--k2k-surface);
  border: 1px solid var(--k2k-border);
  color: var(--k2k-text);
  border-bottom-left-radius: 0.25rem;
  box-shadow: 0 1px 4px rgba(0,0,0,0.06), 0 0 0 0 transparent;
}
.k2k-msg-user {
  background: linear-gradient(135deg, var(--k2k-primary) 0%, var(--k2k-primary-dark) 100%);
  color: #fff;
  border-bottom-right-radius: 0.25rem;
  box-shadow: 0 3px 10px rgba(13, 148, 136, 0.25);
}
.k2k-msg a {
  color: var(--k2k-primary-dark);
  font-weight: 600;
  text-decoration: none;
  background: rgba(13, 148, 136, 0.08);
  border: 1px solid rgba(13, 148, 136, 0.2);
  border-radius: 5px;
  padding: 1px 6px;
  white-space: nowrap;
  transition: background 0.15s, border-color 0.15s;
}
.k2k-msg a::after {
  content: " \2197";
  font-size: 0.75em;
  opacity: 0.6;
}
.k2k-msg a:hover {
  background: var(--k2k-primary-light);
  border-color: var(--k2k-primary);
  color: var(--k2k-primary-dark);
}
.k2k-msg-user a {
  color: #fef3c7;
  background: rgba(255,255,255,0.15);
  border-color: rgba(255,255,255,0.25);
}
.k2k-msg-user a:hover {
  background: rgba(255,255,255,0.25);
  border-color: rgba(255,255,255,0.4);
}
.k2k-md-bullet {
  display: flex;
  align-items: baseline;
  gap: 0.4em;
  padding-left: 0.2em;
  margin-top: 0.15em;
}
.k2k-md-bullet::before {
  content: "\2022";
  color: var(--k2k-primary);
  font-weight: 700;
  flex-shrink: 0;
  font-size: 1em;
}
.k2k-md-num {
  display: flex;
  align-items: baseline;
  gap: 0.4em;
  padding-left: 0.2em;
  margin-top: 0.15em;
}
.k2k-md-num-badge {
  background: var(--k2k-primary);
  color: #fff;
  font-size: 0.65em;
  font-weight: 700;
  border-radius: 50%;
  width: 1.5em;
  height: 1.5em;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.k2k-inline-code {
  background: rgba(13, 148, 136, 0.08);
  border: 1px solid rgba(13, 148, 136, 0.15);
  border-radius: 4px;
  padding: 1px 5px;
  font-family: 'Fira Code', 'Cascadia Code', Consolas, monospace;
  font-size: 0.82em;
  color: var(--k2k-primary-dark);
}
.k2k-msg-time {
  display: block;
  font-size: 0.58rem;
  opacity: 0.5;
  margin-top: 0.25rem;
  text-align: right;
  letter-spacing: 0.02em;
}

/* ── Quick chips ── */
.k2k-quick {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem;
  margin-top: 0.55rem;
}
.k2k-quick button {
  font-size: 0.72rem;
  padding: 0.35rem 0.7rem;
  border-radius: 999px;
  border: 1px solid var(--k2k-border);
  background: var(--k2k-surface);
  color: var(--k2k-primary-dark);
  cursor: pointer;
  font-family: inherit;
  font-weight: 500;
  transition: all 0.15s ease;
  white-space: nowrap;
}
.k2k-quick button:hover {
  background: var(--k2k-primary-light);
  border-color: var(--k2k-primary);
  color: var(--k2k-primary-dark);
  transform: translateY(-1px);
  box-shadow: 0 2px 6px rgba(13, 148, 136, 0.12);
}
.k2k-quick button:active { transform: translateY(0); }

/* ── Input area ── */
.k2k-chat-input-wrap {
  border-top: 1px solid var(--k2k-border);
  background: var(--k2k-surface);
}
.k2k-chat-input-row {
  padding: 0.6rem 0.7rem 0.2rem;
  display: flex;
  gap: 0.45rem;
  align-items: flex-end;
  background: var(--k2k-surface);
}
.k2k-char-count {
  font-size: 0.6rem;
  color: var(--k2k-muted);
  text-align: right;
  padding: 0 0.7rem 0.4rem;
  opacity: 0.7;
}
.k2k-chat-input-row textarea {
  flex: 1;
  border: 1.5px solid var(--k2k-border);
  border-radius: 1.2rem;
  padding: 0.5rem 0.85rem;
  font-size: 0.88rem;
  font-family: inherit;
  color: var(--k2k-text);
  resize: none;
  overflow-y: hidden;
  min-height: 2.4rem;
  max-height: 6rem;
  line-height: 1.45;
  background: var(--k2k-bg);
  transition: border-color 0.15s ease, box-shadow 0.15s ease;
}
.k2k-chat-input-row textarea::placeholder {
  color: var(--k2k-muted);
  opacity: 0.65;
}
.k2k-chat-input-row textarea:focus {
  outline: none;
  border-color: var(--k2k-primary);
  box-shadow: 0 0 0 3px rgba(13, 148, 136, 0.12);
  background: var(--k2k-surface);
}
.k2k-chat-input-row button[type="submit"] {
  background: var(--k2k-accent);
  color: #fff;
  border: none;
  border-radius: 50%;
  width: 2.4rem;
  height: 2.4rem;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background 0.15s ease, transform 0.15s ease;
  box-shadow: 0 2px 8px rgba(245, 158, 11, 0.3);
}
.k2k-chat-input-row button[type="submit"]:hover {
  background: var(--k2k-accent-hover);
  transform: scale(1.05);
}
.k2k-chat-input-row button[type="submit"]:active {
  transform: scale(0.95);
}
.k2k-chat-input-row button[type="submit"]:disabled {
  opacity: 0.45;
  cursor: not-allowed;
  transform: none;
}
.k2k-chat-input-row button[type="submit"] svg {
  width: 1.1rem;
  height: 1.1rem;
}

/* ── Scroll-to-bottom ── */
.k2k-scroll-bottom {
  position: absolute;
  bottom: 0.5rem;
  left: 50%;
  transform: translateX(-50%);
  width: 1.8rem;
  height: 1.8rem;
  border-radius: 50%;
  border: 1px solid var(--k2k-border);
  background: var(--k2k-surface);
  color: var(--k2k-muted);
  cursor: pointer;
  display: none;
  align-items: center;
  justify-content: center;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.1);
  z-index: 2;
  transition: all 0.2s ease;
}
.k2k-scroll-bottom.k2k-visible { display: flex; }
.k2k-scroll-bottom:hover { background: var(--k2k-bg); color: var(--k2k-primary); transform: translateX(-50%) scale(1.1); }

/* ── Error with retry ── */
.k2k-msg-error {
  background: #fef2f2;
  border: 1px solid #fecaca;
  color: #991b1b;
}
.k2k-retry-btn {
  display: inline-block;
  margin-top: 0.35rem;
  padding: 0.2rem 0.6rem;
  font-size: 0.72rem;
  border: 1px solid #fca5a5;
  border-radius: 999px;
  background: #fff;
  color: #dc2626;
  cursor: pointer;
  font-family: inherit;
  transition: background 0.15s ease;
}
.k2k-retry-btn:hover { background: #fef2f2; }

/* ── Typing indicator ── */
.k2k-typing {
  display: inline-flex;
  gap: 4px;
  padding: 0.3rem 0;
}
.k2k-typing span {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--k2k-primary);
  opacity: 0.4;
  animation: k2k-bounce 1.4s infinite ease-in-out;
}
.k2k-typing span:nth-child(2) { animation-delay: 0.16s; }
.k2k-typing span:nth-child(3) { animation-delay: 0.32s; }
@keyframes k2k-bounce {
  0%, 80%, 100% { transform: translateY(0); opacity: 0.35; }
  40% { transform: translateY(-6px); opacity: 1; }
}

/* ── Dark mode — auto ── */
@media (prefers-color-scheme: dark) {
  .k2k-chat-root:not(.k2k-light) {
    --k2k-bg: #0c1a19;
    --k2k-surface: #162726;
    --k2k-text: #d1faf5;
    --k2k-muted: #8aaba6;
    --k2k-border: #264340;
    --k2k-shadow: 0 8px 32px rgba(0, 0, 0, 0.4);
  }
  .k2k-chat-root:not(.k2k-light) .k2k-msg-bot { box-shadow: 0 1px 3px rgba(0,0,0,0.15); }
  .k2k-chat-root:not(.k2k-light) .k2k-msg a { color: #5eead4; }
  .k2k-chat-root:not(.k2k-light) .k2k-quick button {
    background: #162726;
    color: #5eead4;
    border-color: #264340;
  }
  .k2k-chat-root:not(.k2k-light) .k2k-quick button:hover {
    background: #1f3a38;
    border-color: #0d9488;
  }
  .k2k-chat-root:not(.k2k-light) .k2k-chat-input-row textarea {
    background: #0c1a19;
    color: #d1faf5;
    border-color: #264340;
  }
  .k2k-chat-root:not(.k2k-light) .k2k-chat-input-row textarea:focus { background: #162726; }
  .k2k-chat-root:not(.k2k-light) .k2k-chat-input-wrap { background: #162726; }
  .k2k-chat-root:not(.k2k-light) .k2k-chat-input-row { background: #162726; }
  .k2k-chat-root:not(.k2k-light) .k2k-scroll-bottom { background: #162726; border-color: #264340; color: #8aaba6; }
  .k2k-chat-root:not(.k2k-light) .k2k-msg-error { background: #2a1215; border-color: #5c1d1d; color: #fca5a5; }
  .k2k-chat-root:not(.k2k-light) .k2k-retry-btn { background: #162726; color: #fca5a5; border-color: #5c1d1d; }
  .k2k-chat-root:not(.k2k-light) .k2k-badge { border-color: #162726; }
  .k2k-chat-root:not(.k2k-light) .k2k-msg-avatar { background: #264340; }
  .k2k-chat-root:not(.k2k-light) .k2k-chat-messages::-webkit-scrollbar-thumb { background: #264340; }
  .k2k-chat-root:not(.k2k-light) .k2k-react-btn { color: #8aaba6; border-color: #264340; }
  .k2k-chat-root:not(.k2k-light) .k2k-react-btn:hover,
  .k2k-chat-root:not(.k2k-light) .k2k-react-btn.k2k-react-active { color: #5eead4; border-color: #0d9488; background: #1f3a38; }
  .k2k-chat-root:not(.k2k-light) .k2k-copy-btn { color: #8aaba6; }
  .k2k-chat-root:not(.k2k-light) .k2k-copy-btn:hover { color: #5eead4; }
  .k2k-chat-root:not(.k2k-light) .k2k-msg a { color: #5eead4; background: rgba(94,234,212,0.08); border-color: rgba(94,234,212,0.2); }
  .k2k-chat-root:not(.k2k-light) .k2k-msg a:hover { background: rgba(94,234,212,0.15); border-color: rgba(94,234,212,0.4); }
  .k2k-chat-root:not(.k2k-light) .k2k-inline-code { background: rgba(94,234,212,0.08); border-color: rgba(94,234,212,0.15); color: #5eead4; }
  .k2k-chat-root:not(.k2k-light) .k2k-md-num-badge { background: #0d9488; }
}
/* Force dark via class */
.k2k-chat-root.k2k-dark {
  --k2k-bg: #0c1a19;
  --k2k-surface: #162726;
  --k2k-text: #d1faf5;
  --k2k-muted: #8aaba6;
  --k2k-border: #264340;
  --k2k-shadow: 0 8px 32px rgba(0, 0, 0, 0.4);
}
.k2k-chat-root.k2k-dark .k2k-msg-bot { box-shadow: 0 1px 3px rgba(0,0,0,0.15); }
.k2k-chat-root.k2k-dark .k2k-msg a { color: #5eead4; }
.k2k-chat-root.k2k-dark .k2k-quick button {
  background: #162726;
  color: #5eead4;
  border-color: #264340;
}
.k2k-chat-root.k2k-dark .k2k-quick button:hover {
  background: #1f3a38;
  border-color: #0d9488;
}
.k2k-chat-root.k2k-dark .k2k-chat-input-row textarea {
  background: #0c1a19;
  color: #d1faf5;
  border-color: #264340;
}
.k2k-chat-root.k2k-dark .k2k-chat-input-row textarea:focus { background: #162726; }
.k2k-chat-root.k2k-dark .k2k-chat-input-wrap { background: #162726; }
.k2k-chat-root.k2k-dark .k2k-chat-input-row { background: #162726; }
.k2k-chat-root.k2k-dark .k2k-scroll-bottom { background: #162726; border-color: #264340; color: #8aaba6; }
.k2k-chat-root.k2k-dark .k2k-msg-error { background: #2a1215; border-color: #5c1d1d; color: #fca5a5; }
.k2k-chat-root.k2k-dark .k2k-retry-btn { background: #162726; color: #fca5a5; border-color: #5c1d1d; }
.k2k-chat-root.k2k-dark .k2k-badge { border-color: #162726; }
.k2k-chat-root.k2k-dark .k2k-msg-avatar { background: #264340; }
.k2k-chat-root.k2k-dark .k2k-chat-messages::-webkit-scrollbar-thumb { background: #264340; }
.k2k-chat-root.k2k-dark .k2k-react-btn { color: #8aaba6; border-color: #264340; }
.k2k-chat-root.k2k-dark .k2k-react-btn:hover,
.k2k-chat-root.k2k-dark .k2k-react-btn.k2k-react-active { color: #5eead4; border-color: #0d9488; background: #1f3a38; }
.k2k-chat-root.k2k-dark .k2k-copy-btn { color: #8aaba6; }
.k2k-chat-root.k2k-dark .k2k-copy-btn:hover { color: #5eead4; }
.k2k-chat-root.k2k-dark .k2k-msg a { color: #5eead4; background: rgba(94,234,212,0.08); border-color: rgba(94,234,212,0.2); }
.k2k-chat-root.k2k-dark .k2k-msg a:hover { background: rgba(94,234,212,0.15); border-color: rgba(94,234,212,0.4); }
.k2k-chat-root.k2k-dark .k2k-inline-code { background: rgba(94,234,212,0.08); border-color: rgba(94,234,212,0.15); color: #5eead4; }
.k2k-chat-root.k2k-dark .k2k-md-num-badge { background: #0d9488; }

/* ── Logo, social strip, lead capture ── */
.k2k-chat-logo-wrap { flex-shrink: 0; }
.k2k-chat-logo {
  max-height: 36px;
  width: auto;
  display: block;
  border-radius: 6px;
  background: rgba(255, 255, 255, 0.15);
}
.k2k-chat-social {
  display: flex;
  flex-wrap: wrap;
  gap: 6px 10px;
  padding: 5px 10px;
  background: var(--k2k-bg);
  border-bottom: 1px solid var(--k2k-border);
  font-size: 0.7rem;
}
.k2k-chat-social a {
  color: var(--k2k-primary-dark);
  font-weight: 600;
  text-decoration: none;
}
.k2k-chat-social a:hover { text-decoration: underline; }

.k2k-lead-backdrop {
  position: fixed;
  inset: 0;
  z-index: 2147483645;
  background: rgba(15, 23, 42, 0.45);
  backdrop-filter: blur(2px);
}
.k2k-lead-modal {
  position: fixed;
  left: 50%;
  top: 50%;
  transform: translate(-50%, -50%);
  z-index: 2147483646;
  width: min(92vw, 340px);
  background: #fff;
  border-radius: 14px;
  padding: 1.1rem 1.2rem;
  box-shadow: 0 20px 50px rgba(0, 0, 0, 0.25);
  border: 1px solid var(--k2k-border);
  color: var(--k2k-text);
}
.k2k-lead-title { margin: 0 0 0.35rem; font-size: 1.05rem; }
.k2k-lead-desc { margin: 0 0 0.75rem; font-size: 0.85rem; color: var(--k2k-muted); }
.k2k-lead-fields { display: flex; flex-direction: column; gap: 8px; margin-bottom: 10px; }
.k2k-lead-label { font-size: 0.78rem; font-weight: 600; }
.k2k-lead-input {
  width: 100%;
  margin-top: 4px;
  padding: 6px 8px;
  border: 1px solid var(--k2k-border);
  border-radius: 8px;
  font-size: 0.88rem;
}
.k2k-lead-submit,
.k2k-lead-skip {
  display: inline-block;
  margin-top: 6px;
  margin-right: 8px;
  padding: 8px 14px;
  border-radius: 8px;
  border: none;
  cursor: pointer;
  font-weight: 700;
  font-size: 0.85rem;
}
.k2k-lead-submit { background: var(--k2k-accent); color: #1c1917; }
.k2k-lead-skip { background: transparent; color: var(--k2k-muted); text-decoration: underline; }
.k2k-lead-msg { font-size: 0.8rem; margin: 6px 0 0; color: var(--k2k-primary-dark); }

.k2k-lead-banner {
  padding: 8px 10px;
  background: #ecfeff;
  border-top: 1px solid var(--k2k-border);
  font-size: 0.78rem;
}
.k2k-lead-banner-title { margin: 0 0 6px; font-weight: 700; }

.k2k-lead-inline {
  margin: 8px 0;
  padding: 10px;
  background: #ecfeff;
  border-radius: 10px;
  border: 1px solid var(--k2k-border);
  font-size: 0.82rem;
}
.k2k-lead-inline-title { margin: 0 0 8px; font-weight: 700; }

/* ── Reaction buttons ── */
.k2k-reactions {
  display: flex;
  gap: 0.3rem;
  margin-top: 0.35rem;
}
.k2k-react-btn {
  background: transparent;
  border: 1px solid var(--k2k-border);
  border-radius: 999px;
  width: 1.65rem;
  height: 1.65rem;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--k2k-muted);
  transition: all 0.15s ease;
  padding: 0;
}
.k2k-react-btn:hover {
  color: var(--k2k-primary);
  border-color: var(--k2k-primary);
  background: var(--k2k-primary-light);
}
.k2k-react-btn:disabled {
  cursor: default;
  opacity: 0.5;
}
.k2k-react-btn.k2k-react-active {
  color: var(--k2k-primary);
  border-color: var(--k2k-primary);
  background: var(--k2k-primary-light);
  opacity: 1;
}

/* ── Dark mode toggle ── */
.k2k-chat-darkmode {
  background: rgba(255,255,255,0.12);
  border: none;
  color: #fff;
  width: 1.85rem;
  height: 1.85rem;
  border-radius: 0.45rem;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.15s ease;
}
.k2k-chat-darkmode:hover {
  background: rgba(255,255,255,0.25);
}
.k2k-chat-darkmode svg {
  width: 14px;
  height: 14px;
}

/* ── Follow-up chips ── */
.k2k-followups {
  margin-top: 0.3rem;
  animation: k2k-msg-in 0.25s cubic-bezier(.4,0,.2,1);
}

/* ── Copy button ── */
.k2k-copy-btn {
  position: absolute;
  top: 0.3rem;
  right: 0.3rem;
  background: transparent;
  border: none;
  color: var(--k2k-muted);
  cursor: pointer;
  padding: 2px;
  border-radius: 4px;
  opacity: 0;
  transition: opacity 0.15s ease, color 0.15s ease;
  line-height: 1;
}
.k2k-msg:hover .k2k-copy-btn { opacity: 0.7; }
.k2k-copy-btn:hover { opacity: 1 !important; color: var(--k2k-primary); }

/* ── Streaming cursor blink ── */
.k2k-streaming::after {
  content: "\2588";
  animation: k2k-blink 0.7s steps(2) infinite;
  color: var(--k2k-primary);
  font-weight: 400;
  margin-left: 1px;
}
@keyframes k2k-blink {
  0% { opacity: 1; }
  50% { opacity: 0; }
}

/* ── Sound & Clear buttons (reuse header btn style) ── */
.k2k-chat-sound,
.k2k-chat-clear {
  background: rgba(255,255,255,0.12);
  border: none;
  color: #fff;
  width: 1.85rem;
  height: 1.85rem;
  border-radius: 0.45rem;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.15s ease;
}
.k2k-chat-sound:hover,
.k2k-chat-clear:hover {
  background: rgba(255,255,255,0.25);
}
.k2k-chat-sound svg,
.k2k-chat-clear svg {
  width: 14px;
  height: 14px;
}

/* ── Powered-by footer ── */
.k2k-powered {
  text-align: center;
  font-size: 0.6rem;
  color: var(--k2k-muted);
  padding: 0.25rem 0.5rem 0.4rem;
  opacity: 0.6;
  letter-spacing: 0.02em;
}

/* ── Expand toggle ── */
.k2k-chat-expand {
  background: rgba(255,255,255,0.12);
  border: none;
  color: #fff;
  width: 1.85rem;
  height: 1.85rem;
  border-radius: 0.45rem;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.15s ease;
}
.k2k-chat-expand:hover { background: rgba(255,255,255,0.25); }
.k2k-chat-expand svg { width: 14px; height: 14px; }

.k2k-chat-panel.k2k-expanded {
  max-height: calc(100vh - 7rem);
  height: calc(100vh - 7rem);
}

/* ── Left position ── */
.k2k-chat-root.k2k-pos-left .k2k-chat-launcher {
  left: 1.25rem;
  right: auto;
}
.k2k-chat-root.k2k-pos-left .k2k-chat-panel {
  left: 1.25rem;
  right: auto;
}

/* ── Mobile fullscreen ── */
@media (max-width: 480px) {
  .k2k-chat-panel.k2k-open {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    width: 100%;
    max-height: 100%;
    border-radius: 0;
    border: none;
    transform: none;
  }
  .k2k-chat-launcher { right: 0.75rem; bottom: 0.75rem; }
  .k2k-chat-root.k2k-pos-left .k2k-chat-launcher { left: 0.75rem; right: auto; }
  .k2k-chat-launcher.k2k-launcher-active { display: none; }
  .k2k-chat-panel.k2k-expanded { max-height: 100%; height: 100%; }
  .k2k-msg { max-width: 88%; }
}

/* ── Mic button (voice input) ── */
.k2k-mic-btn {
  background: transparent;
  border: 1.5px solid var(--k2k-border);
  color: var(--k2k-muted);
  border-radius: 50%;
  width: 2.4rem;
  height: 2.4rem;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: all 0.2s ease;
}
.k2k-mic-btn:hover {
  color: var(--k2k-primary);
  border-color: var(--k2k-primary);
  background: var(--k2k-primary-light);
}
.k2k-mic-btn.k2k-mic-active {
  color: #ef4444;
  border-color: #ef4444;
  background: #fef2f2;
  animation: k2k-mic-pulse 1.2s ease infinite;
}
@keyframes k2k-mic-pulse {
  0%, 100% { box-shadow: 0 0 0 0 rgba(239, 68, 68, 0.4); }
  50% { box-shadow: 0 0 0 6px rgba(239, 68, 68, 0); }
}

/* ── Offline banner (business hours) ── */
.k2k-offline-banner {
  padding: 6px 12px;
  background: #fef3c7;
  color: #92400e;
  font-size: 0.75rem;
  text-align: center;
  border-bottom: 1px solid #fbbf24;
  font-weight: 500;
}

/* ── Rating box ── */
.k2k-rating-box {
  margin: 10px 0;
  padding: 12px;
  background: var(--k2k-surface);
  border-radius: 10px;
  border: 1px solid var(--k2k-border);
  text-align: center;
  animation: k2k-msg-in 0.25s cubic-bezier(.4,0,.2,1);
}
.k2k-rating-title {
  margin: 0 0 8px;
  font-weight: 700;
  font-size: 0.88rem;
  color: var(--k2k-text);
}
.k2k-stars {
  display: flex;
  justify-content: center;
  gap: 4px;
  margin-bottom: 8px;
}
.k2k-star {
  background: transparent;
  border: none;
  color: var(--k2k-border);
  cursor: pointer;
  padding: 2px;
  transition: color 0.15s ease, transform 0.15s ease;
}
.k2k-star:hover { transform: scale(1.2); }
.k2k-star.k2k-star-active { color: #f59e0b; }
.k2k-rating-comment {
  width: 100%;
  border: 1px solid var(--k2k-border);
  border-radius: 8px;
  padding: 6px 8px;
  font-size: 0.8rem;
  font-family: inherit;
  resize: none;
  color: var(--k2k-text);
  background: var(--k2k-bg);
  margin-bottom: 8px;
}
.k2k-rating-comment:focus {
  outline: none;
  border-color: var(--k2k-primary);
}
.k2k-rating-submit {
  display: inline-block;
  padding: 6px 16px;
  border-radius: 8px;
  border: none;
  cursor: pointer;
  font-weight: 700;
  font-size: 0.8rem;
  background: var(--k2k-accent);
  color: #1c1917;
  margin-right: 8px;
  transition: opacity 0.15s;
}
.k2k-rating-submit:disabled { opacity: 0.4; cursor: not-allowed; }
.k2k-rating-skip {
  background: transparent;
  border: none;
  cursor: pointer;
  font-size: 0.75rem;
  color: var(--k2k-muted);
  text-decoration: underline;
}
.k2k-rating-msg {
  font-size: 0.78rem;
  margin: 6px 0 0;
  color: var(--k2k-primary-dark);
}

/* ── Upload button ── */
.k2k-upload-btn {
  background: transparent;
  border: 1px solid var(--k2k-border);
  border-radius: 50%;
  width: 32px;
  height: 32px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  color: var(--k2k-muted);
  flex-shrink: 0;
  transition: color 0.15s, border-color 0.15s, background 0.15s;
}
.k2k-upload-btn:hover {
  color: var(--k2k-primary);
  border-color: var(--k2k-primary);
  background: var(--k2k-primary-light);
}
.k2k-upload-btn.k2k-upload-active {
  color: var(--k2k-primary);
  border-color: var(--k2k-primary);
  background: var(--k2k-primary-light);
}

/* ── Upload preview ── */
.k2k-upload-preview {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 6px 10px;
  background: var(--k2k-primary-light);
  border-top: 1px solid var(--k2k-border);
}
.k2k-upload-preview img {
  width: 48px;
  height: 48px;
  object-fit: cover;
  border-radius: 6px;
  border: 1px solid var(--k2k-border);
}
.k2k-upload-remove {
  background: transparent;
  border: none;
  color: var(--k2k-muted);
  cursor: pointer;
  font-size: 1.1rem;
  line-height: 1;
  padding: 2px 6px;
  border-radius: 4px;
  transition: color 0.15s, background 0.15s;
}
.k2k-upload-remove:hover {
  color: #ef4444;
  background: #fef2f2;
}

/* ── User image in message ── */
.k2k-user-img {
  margin-top: 6px;
}
.k2k-user-img img {
  max-width: 180px;
  max-height: 140px;
  border-radius: 8px;
  border: 1px solid var(--k2k-border);
  object-fit: cover;
}

/* ── Typing indicator ── */
.k2k-typing-indicator {
  animation: k2kTypingPulse 1s ease-in-out infinite;
}
@keyframes k2kTypingPulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.4; }
}

/* ── Email transcript header button ── */
.k2k-chat-email {
  /* inherits .k2k-hdr-btn */
}

/* ── Emoji picker ── */
.k2k-emoji-btn {
  background: transparent;
  border: 1px solid var(--k2k-border);
  border-radius: 50%;
  width: 32px;
  height: 32px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  color: var(--k2k-muted);
  flex-shrink: 0;
  transition: color 0.15s, border-color 0.15s, background 0.15s;
}
.k2k-emoji-btn:hover {
  color: var(--k2k-primary);
  border-color: var(--k2k-primary);
  background: var(--k2k-primary-light);
}
.k2k-emoji-panel {
  position: absolute;
  bottom: 52px;
  left: 8px;
  right: 8px;
  display: grid;
  grid-template-columns: repeat(8, 1fr);
  gap: 2px;
  padding: 8px;
  background: var(--k2k-bg);
  border: 1px solid var(--k2k-border);
  border-radius: 10px;
  box-shadow: 0 4px 16px rgba(0,0,0,0.12);
  max-height: 180px;
  overflow-y: auto;
  z-index: 10;
}
.k2k-emoji-item {
  background: transparent;
  border: none;
  cursor: pointer;
  font-size: 1.25rem;
  padding: 4px;
  border-radius: 6px;
  line-height: 1;
  transition: background 0.1s;
}
.k2k-emoji-item:hover {
  background: var(--k2k-primary-light);
}

/* ── Widget themes ── */
.k2k-chat-root.k2k-theme-blue {
  --k2k-primary: #2563eb;
  --k2k-primary-dark: #1d4ed8;
  --k2k-primary-light: #dbeafe;
  --k2k-accent: #f59e0b;
  --k2k-accent-hover: #d97706;
  --k2k-bg: #f0f4ff;
  --k2k-border: #bfdbfe;
}
.k2k-chat-root.k2k-theme-purple {
  --k2k-primary: #7c3aed;
  --k2k-primary-dark: #6d28d9;
  --k2k-primary-light: #ede9fe;
  --k2k-accent: #f59e0b;
  --k2k-accent-hover: #d97706;
  --k2k-bg: #f5f3ff;
  --k2k-border: #c4b5fd;
}
.k2k-chat-root.k2k-theme-orange {
  --k2k-primary: #ea580c;
  --k2k-primary-dark: #c2410c;
  --k2k-primary-light: #ffedd5;
  --k2k-accent: #0d9488;
  --k2k-accent-hover: #0f766e;
  --k2k-bg: #fff7ed;
  --k2k-border: #fed7aa;
}
.k2k-chat-root.k2k-theme-pink {
  --k2k-primary: #db2777;
  --k2k-primary-dark: #be185d;
  --k2k-primary-light: #fce7f3;
  --k2k-accent: #f59e0b;
  --k2k-accent-hover: #d97706;
  --k2k-bg: #fdf2f8;
  --k2k-border: #fbcfe8;
}

/* ── Dark mode overrides for new elements ── */
@media (prefers-color-scheme: dark) {
  .k2k-chat-root:not(.k2k-light) .k2k-mic-btn { color: #8aaba6; border-color: #264340; }
  .k2k-chat-root:not(.k2k-light) .k2k-mic-btn:hover { color: #5eead4; border-color: #0d9488; background: #1f3a38; }
  .k2k-chat-root:not(.k2k-light) .k2k-mic-btn.k2k-mic-active { color: #ef4444; border-color: #ef4444; background: #2a1215; }
  .k2k-chat-root:not(.k2k-light) .k2k-offline-banner { background: #422006; color: #fbbf24; border-color: #713f12; }
  .k2k-chat-root:not(.k2k-light) .k2k-rating-box { background: #162726; border-color: #264340; }
  .k2k-chat-root:not(.k2k-light) .k2k-star { color: #264340; }
  .k2k-chat-root:not(.k2k-light) .k2k-rating-comment { background: #0c1a19; border-color: #264340; color: #d1faf5; }
  .k2k-chat-root:not(.k2k-light) .k2k-emoji-btn { color: #8aaba6; border-color: #264340; }
  .k2k-chat-root:not(.k2k-light) .k2k-emoji-btn:hover { color: #5eead4; border-color: #0d9488; background: #1f3a38; }
  .k2k-chat-root:not(.k2k-light) .k2k-emoji-panel { background: #0c1a19; border-color: #264340; }
  .k2k-chat-root:not(.k2k-light) .k2k-emoji-item:hover { background: #1f3a38; }
  .k2k-chat-root:not(.k2k-light) .k2k-upload-btn { color: #8aaba6; border-color: #264340; }
  .k2k-chat-root:not(.k2k-light) .k2k-upload-btn:hover { color: #5eead4; border-color: #0d9488; background: #1f3a38; }
  .k2k-chat-root:not(.k2k-light) .k2k-upload-btn.k2k-upload-active { color: #5eead4; border-color: #0d9488; background: #1f3a38; }
  .k2k-chat-root:not(.k2k-light) .k2k-upload-preview { background: #162726; border-color: #264340; }
  .k2k-chat-root:not(.k2k-light) .k2k-upload-remove:hover { color: #ef4444; background: #2a1215; }
  .k2k-chat-root:not(.k2k-light) .k2k-user-img img { border-color: #264340; }
}
.k2k-chat-root.k2k-dark .k2k-mic-btn { color: #8aaba6; border-color: #264340; }
.k2k-chat-root.k2k-dark .k2k-mic-btn:hover { color: #5eead4; border-color: #0d9488; background: #1f3a38; }
.k2k-chat-root.k2k-dark .k2k-mic-btn.k2k-mic-active { color: #ef4444; border-color: #ef4444; background: #2a1215; }
.k2k-chat-root.k2k-dark .k2k-offline-banner { background: #422006; color: #fbbf24; border-color: #713f12; }
.k2k-chat-root.k2k-dark .k2k-rating-box { background: #162726; border-color: #264340; }
.k2k-chat-root.k2k-dark .k2k-star { color: #264340; }
.k2k-chat-root.k2k-dark .k2k-rating-comment { background: #0c1a19; border-color: #264340; color: #d1faf5; }
.k2k-chat-root.k2k-dark .k2k-emoji-btn { color: #8aaba6; border-color: #264340; }
.k2k-chat-root.k2k-dark .k2k-emoji-btn:hover { color: #5eead4; border-color: #0d9488; background: #1f3a38; }
.k2k-chat-root.k2k-dark .k2k-emoji-panel { background: #0c1a19; border-color: #264340; }
.k2k-chat-root.k2k-dark .k2k-emoji-item:hover { background: #1f3a38; }
.k2k-chat-root.k2k-dark .k2k-upload-btn { color: #8aaba6; border-color: #264340; }
.k2k-chat-root.k2k-dark .k2k-upload-btn:hover { color: #5eead4; border-color: #0d9488; background: #1f3a38; }
.k2k-chat-root.k2k-dark .k2k-upload-btn.k2k-upload-active { color: #5eead4; border-color: #0d9488; background: #1f3a38; }
.k2k-chat-root.k2k-dark .k2k-upload-preview { background: #162726; border-color: #264340; }
.k2k-chat-root.k2k-dark .k2k-upload-remove:hover { color: #ef4444; background: #2a1215; }
.k2k-chat-root.k2k-dark .k2k-user-img img { border-color: #264340; }